Privacy Policy

Overview

AiSongCritique (“we”, “us”, or “our”) provides a platform that allows creators to upload audio or video files and receive structured AI-generated feedback. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

What we collect

• Account data: email address and authentication identifiers used to create and manage your account.
• Uploads: audio or video files (such as MP3 or MP4) that you submit for critique, along with related metadata such as title, genre, and notes.
• Generated feedback: analysis, critique results, scores, and structured feedback generated by the system.
• Technical data: device, browser, and request information used to maintain security, reliability, and service performance.

How we use your data

• To operate and provide the AiSongCritique service.
• To process uploaded files and generate feedback results.
• To maintain platform security and prevent abuse.
• To diagnose technical issues and improve reliability.
• To communicate with you if you contact support.

Payments

Payments on AiSongCritique are processed by Paddle.com Market Ltd, our authorized Merchant of Record. Paddle handles payment processing, billing, taxes, and compliance. When you make a purchase, certain information required to complete the transaction may be shared with Paddle in accordance with their privacy policy.

Third-party services

To operate the platform, we rely on trusted infrastructure providers that may process limited data strictly to provide the service. These providers may include cloud hosting services, authentication providers, payment processors, and AI processing services.

These providers are contractually obligated to use the data only to deliver their services and maintain appropriate security standards.

Data retention

We retain account information and uploaded files only for as long as necessary to provide the service and maintain system integrity. You may request deletion of your data at any time by contacting support.

Security

We take reasonable technical and organizational measures to protect user data against unauthorized access, loss, misuse, or alteration. However, no system can guarantee absolute security.

Your rights

• You may stop using the service at any time.
• You may request access or deletion of your data.
• You may contact us for assistance regarding privacy concerns or account information.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us at support@aisongcritique.com.